π‘οΈ 30-Day Hassle-Free Return Policy
We want you to love your Pet Plant! If you're not completely satisfied, you can return it within 30 days of receiving your order.
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Returns are accepted for:
βοΈ Defective or damaged items
βοΈ Wrong item received
βοΈ Items not functioning as described
π How to Process a Return:
1οΈβ£ Contact us at support@petplant.store within 30 days of receiving your order.
2οΈβ£ Provide proof of purchase and a photo/video of the issue.
3οΈβ£ Weβll guide you through the return process and provide shipping details.
4οΈβ£ Once received and inspected, weβll issue a refund or replacement!
π Return shipping costs:
- Free returns for damaged or incorrect items
- For other cases, return shipping is customerβs responsibility
πΉ Have any questions? Contact us at support@petplant.store! Weβre happy to help. π